• My CuraSeneTM Order Status

    Helping you place an order for the CuraSeneTM sensors kit or Bed Sensor or making sure that is delivered as quickly as possible so that you can start keeping an eye on someone you care for that is living alone ('aging in place') is important for all of us.

    Q1: How do I place an order online?

    All orders for subscription and sensors can be placed through the Curasene.com website store or you can call our customer service center by phone every day between 8AM and 9PM Central Time at 1-888-723-9772 for assistance.

     

    As a guide when ordering, the main items required to be purchased are: the CuraSeneTM sensors kit and the monthly subscription. There are very relevant reasons as described in our FAQs that warrant the purchase of the Bed Sensor, and, we provide a $50 discount when the sensors kit and the bed sensor are purchased together.

    Q2: Can a sales agent place an order for me when calling for information on CuraSene?

    Yes. We are here to assist you with online ordering and we can do it all for you.

     

    Q3: How long does it take to get the CuraSene sensors kit delivered?

    Typically, once the order is processed, your CuraSene sensors kit will arrive within five (5) business days. Our ordering system will automatically notify you via e-mail as the shipment departs our facility and when delivered.

    Q4: I placed my order yesterday. When can I expect it to arrive?

    As mentioned above, orders can take up to five (5) business days to arrive, however, check the e-mail account that you used when placing the order because our ordering system will automatically provide you updates.