Privacy Respected by CuraSeneTM
Your information is just that, your information, and with CuraSene, by design, you are the one that decides who has access to your information.
Q1: Which data of mine do you register?
Q2: How long do you keep the data of my system?
After your subscription is ended, all the sensor data of the used system will be temporarily kept on our server for general analysis and improvement of our products and services. However, the data is detached from the specific set/user, so it is completely anonymilzed.
So, after your subscription ends, there is no way to trace specific sensor data back to the original former user. If at any time during your subscription or at the end of it, you wish us to permanently delete data, please contact our customer service to do so. You can reach us by phone every day between 8AM and 9PM Central Time at 1-888-723-9772, or via Live Help Chat Monday-Friday between 11AM to 8PM Central Time. or, you can email us at support@CuraSene.com
Q3: Do you share any of my data with third parties?
No. All personal data and sensor data are purely used by us to provide you the CuraSene service, and for analysis and improvement of our new products/services. In no way will we share your data without your consent.
Q4: How do you secure the data collected?
We take the security of our systems and data very serious. That’s why all our connections are deeply encrypted and held to the same security standards as for instance those of major banks. All registered data are saved on a heavily secured data center in an undisclosed location.
Q5: Do you use camera’s?
No. CuraSene passively gathers data utilizing 2 types of sensors, motion and access. The CuraSene service does not utilize any types of cameras or microphones. The sensors have been created only to detect movement and access. Our bed sensor is auditive, but it is only capable of noticing the individual’s heartbeat while he or she is in bed.